FAQs

Q.) My Order Says It Was Delivered, But I Don't See It.

A.)  Sometimes, USPS will mark items as delivered
hours or even a day before it actually arrives. If
your items do not arrive within 1-2 business days
of when they were marked as delivered, please
contact USPS to file a claim.

 

Q.) How Long Will It Take To Receive My Order.

A.)  We have a 1-3 day Processing on ALL Orders before they are shipped. Due to the nature of our skincare products being handmade they are made in small batches to ensure quality of order. In some cases (but rare) we do have items on hand  and therefore order can be processed and shipped in the same day. Shipping is usually 3-5 business days depending of the nature of processing by your local postal service provider.

Q.) Are Your Cosmetics Products Tested On Animals?

A.) No We Pride are selves in offering only Cruelty  Free and Vegan Free Products.

Q.) What if I purchase a product and I don’t like it can I return it for a Refund?

A.) Unfortunately during this time ALL SALES ARE FINAL (Please Reference to Our Store Policies For Further Details)